IC
Infantry C

1 reviews | Active since Mar 2018

01 Mar 2018, 06:51

Pathetic Service

This is the worst entity when it comes to Internet and online banking. The transfers you make reflects three days where as banks like ABSA and Capitec takes only a few hours. it is month end and the IB SERVICES are not available. I had a business account since 2016 and had endless problems with SBSA. You must do cash deposits at the ATM, BUT THE ATM ONLY TAKE A LIMITED NUMBER OF NOTES. I need to pay suppliers and I cannot because SBSA is off-line!! Why am I paying bank charges and management fees when I must only transact when they want me to?

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Replies (2)
Standard Bank
Standard Bank's reply01 Mar 2018, 08:33
Official

Thank you for posting your comments.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Mar 2018, 11:52
Official

Dear Infantry Consulting

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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