AK
Amore K

1 reviews | Active since Jan 2018

18 Jan 2018, 10:38

Pathetic service

I've called the standard bank call centre on numerous occasions for assistance with cellphone banking and internet banking, and none of their consultants are able to assist me with the issue that I've been experiencing. I tried downloading their application too, and I cannot register on the application due to "technical issues". No one is able to assist me and it has become quite a big inconvenience

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Replies (2)
Standard Bank
Standard Bank's reply18 Jan 2018, 13:33
Official

Dear Amore Koopman

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Jan 2018, 15:03
Official

Dear Amore Koopman

Thank you for your posting.

I have been trying to get hold of you telephonically and I also emailed you and I have not received a response. Please liaise directly with me when you can for the matter to be attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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