SP
Sharne P

1 reviews | Active since Dec 2017

20 Dec 2017, 08:32

Pathetic service

So I opened up a new account at standard bank the 28 Nov and they said it takes 7-10 working days for my card to be delivered therefore I was suppose to have it by the 12 December I called them to find out they haven’t sent my card they then said they will have it sent to my personal address on Friday the 15th December I still haven’t received a card a notification or a call I called in today and the consultant is telling me they haven’t sent the card as yet what pathetic service!

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Replies (2)
Standard Bank
Standard Bank's reply20 Dec 2017, 08:36
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Dec 2017, 10:47
Official

Dear Sharne Pillay

Thank you for your posting.

I refer to our telephonic conversations and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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