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riccardojansen R
1 reviews | Active since Aug 2016
19 Mar 2020, 11:01
Pathetic Service
i have been sending emails to Standard Bank requesting for my recent Home Loan statement but i am receiving no response. i have also asked if i have a home loan account whereby i can use a portion of the funds i have already paid.The email address i have been using is ***. The service is really pathetic. I am just requesting this information,
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Mar 2020, 10:50Hello Riccardo
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply20 Mar 2020, 10:50
Official
Hello Riccardo
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
08 Apr 2020, 13:29Dear Riccardo Jansen
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply08 Apr 2020, 13:29
Official
Dear Riccardo Jansen
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***