Pathetic service
Pathetic service experience. An RCP with standardbank was loaded on my ITC profile although i never went into arears on this account. Now this is preventing me from buying a home which might see me finding myself homeless. I have requested to be removed from the ITC and for a letter of closure and im being transfered from pillar tp post as it goes. Standard Bank seems like the right and doesnt know what the leftvis doing and vic versa. I cant believe standardb bank is giving me this much hassle just to provide a letter that states i dont owe them money i mean really how hard can that be. Its just a letter saying what the system says that i dont owe u and my accpunt is closed really now im stuck in this situation where i have to wait and might loose my home thabks standard bank for the worse experience ever. I will be closing all account with this ******* institution and taking my business elsewhere and will tell everyone i can stay away from standardbank.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Burton
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Burton
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***