Pathetic service

2 years ago i opened an access account which i had a lot of problems with. My salary gets deposited and don`t get notifications and when my debit orders run- no notifications at all. I phoned the call center and inquired why this is happening, i was told i don`t get real time notifications on the access account. I then decided to open a cheque account which has given me nothing but nightmares. I went to the TYGER MANOR branch to open the account, everything was fine up until they sent me a message to fetch my card. I asked them to close the access account the date was 31 July 2017 . Till today the account is still not closed and i have been to the branch and was told the manager has been on leave and he is the only one that can authorize it. Today i`m sitting with 2 open accounts. Now the problem i have now is since i`ve been using the cheque account i still don`t get real time notifications which i was told on the cheque account i will. Standard bank is beginning to irritate me. When my salary gets paid out i still dont get notifications and i have to access my APPLICATION to check if its deposited. All payment and notifications are delayed , i get them 3 days after a transaction. How do you expect me to keep track of ********** activities happening on my account.I`m beyond disappointment with the service.

Regards Thandie