1 reviews | Active since Feb 2017

22 Aug 2017, 13:38

PATHETIC SERVICE

FED UP WITH STANDARD BANK'S SERVICE - OR LACK THEREOF. I KEEP RECEIVING SMS'S AND PHONE CALLS FOR AN ACCOUNT THAT BELONGS TO MY HUSBAND. WE HAVE CONSTANTLY REQUESTED THAT STANDARD BANK CLOSE MY HUSBAND'S ACCOUNT, AND REVERSE ALL THE CHARGES (IM NOT GOING IMNTO DETAILS HERE, AS THIS IS ABOUT THE 4TH COMPLAINT, EXCLUDING THE 25 + PHONE CALLS WE'VE HAD WITH YOUR PATHETIC STAFF. SORT THIS OUT OR WE WILL TAKE IT UP WITH THE OMBUDSMAN. IM SICK AND TIRED OF THIS USELESS BANK, THAT CANT DO ANYTHING RIGHT

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Replies (1)
Standard Bank
Standard Bank's reply23 Aug 2017, 00:19
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Clint Chetty

Complaint Resolution Centre

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