1 reviews | Active since May 2015
Pathetic Service
I opened an account on the 10th of August and to date no communication has been sent to me. Not even a welcome sms or a mere notification that the account is open. My salary will be going into this account on Friday and I don't have a card to access the funds. I called the card division call center and was advised they didn't receive a notification for a card therefore I have to go back to the branch where I opened the account to resolve this. A new client and this is the pathetic service I received.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Clint Chetty
Complaint Resolution Centre
***
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Dear Miss Leonard
Thank you for taking the call and we confirm that the matter has been addressed.
Thanks,
Complaint Resolution Centre
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Dear Miss Leonard
Thank you for taking the call and we confirm that the matter has been addressed.
Thanks,
Complaint Resolution Centre
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