NM
NATASSHA M
1 reviews | Active since Jan 2013
01 Oct 2015, 10:23
PATHETIC SERVICE
I reported this last week and still no action!!!<br> Is this what you call moving forward???
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Replies (1)
Standard Bank's replyOfficial
06 Oct 2015, 16:43Hello NATASSHA777,
We thank you for your posting regarding your negative experience and appreciate your patience whilst we were looking into the matter.
As per our telephone conversation, this issue has been addressed with you and resolved.
Kindly accept our sincere apologies for the service breakdown experienced with our institution.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We thank you for your posting regarding your negative experience and appreciate your patience whilst we were looking into the matter.
As per our telephone conversation, this issue has been addressed with you and resolved.
Kindly accept our sincere apologies for the service breakdown experienced with our institution.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Oct 2015, 16:43
Official
Hello NATASSHA777,
We thank you for your posting regarding your negative experience and appreciate your patience whilst we were looking into the matter.
As per our telephone conversation, this issue has been addressed with you and resolved.
Kindly accept our sincere apologies for the service breakdown experienced with our institution.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We thank you for your posting regarding your negative experience and appreciate your patience whilst we were looking into the matter.
As per our telephone conversation, this issue has been addressed with you and resolved.
Kindly accept our sincere apologies for the service breakdown experienced with our institution.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***