NM
NATASSHA M
1 reviews | Active since Jan 2013
25 Sept 2015, 18:00
PATHETIC SERVICE
The new internet banking site doesn't show all the accounts I have and has now logged me off the old site. I have contacted the call centre several times and nobody is able to link my accounts. It's month end and people need to be paid. Why launch a new site if you can't deliver services to your customers.<br> <br> The service at Standard Bank to going down fast. Your staff can't provide advise.<br> This is pathetic service
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Replies (1)Standard Bank's replyOfficial
28 Sept 2015, 11:37Hello NATASSHA777,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Sept 2015, 11:37
Official
Hello NATASSHA777,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
