NM
NATASSHA M

1 reviews | Active since Jan 2013

25 Sept 2015, 18:00

PATHETIC SERVICE

The new internet banking site doesn't show all the accounts I have and has now logged me off the old site. I have contacted the call centre several times and nobody is able to link my accounts. It's month end and people need to be paid. Why launch a new site if you can't deliver services to your customers.<br> <br> The service at Standard Bank to going down fast. Your staff can't provide advise.<br> This is pathetic service

0
Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2015, 11:37
Official
Hello NATASSHA777,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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