MP
Manny P
1 reviews | Active since Aug 2020
22 Jan 2025, 12:05
Pathetic service, 22 Days later
Second review of the pathetic service at Standard Bank - The day after my previous review 4 different people from Standard Bank called assuring me they would sort out the 150k loss from their card machines not working and facebook ads rejected deeply hurting our business turn over.
We logged a call on 31 December with a reference number - to date no 22 Jan no one at Standard Bank has rectified our issue. We are moving all 6 business's over to Nedbank. Terrible service, terrible app terrible bank.
We run a multi million rand company so take it from us. STAY AWAY!
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Standard Bank's replyOfficial
22 Jan 2025, 12:21Good day Manny,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jan 2025, 12:21
Official
Good day Manny,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***