Pathetic service

I have been a Standard Bank client in various parts of SA for 40 years and the service has gone from bad to worse. Simple question at the Teller, please clear this cheque...yes sir 3 to 5 days oh ok ill also call my business manager to keep an eye, this is when the wheels fell off, after no less than 15 calls to various non existent advertised numbers one can only call customer services in JHB. After a long recording of useless information I'm on hold because of high traffic volume.. really I wonder why? ...Please put me through to Port Elizabeth business banking.. who, why, when what's it about... I eventually get through and the consultant is busy but will call me back...her manager called 6 hours later and promised to call back...nothing, I went through the same painfull process the next day ... sorry they all busy, please leave a message and send an e-mail to call me urgently...nothing!!! I then took a drive to my branch, sorry they are consulting... I left another message at the reception... day 6 still no call... sorry Standard Bank its time to move over... gone are the days when I could make a simple call to my business manager for simple request....Now which Bank ???<br> <br> <br>