rR
riccardoj R

1 reviews | Active since Aug 2017

30 Aug 2023, 12:33

Pathetic Service

I need my vehicle finance statement emailed to me as i do not get statements from your bank.Please send me my recent statement.

0
Replies (14)
Standard Bank
Standard Bank's reply30 Aug 2023, 12:36
Official
Dear Riccardo

Thank you for alerting us to this. We have escalated the matter to the service team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
rR
riccardoj R's update30 Aug 2023, 13:30
Reviewer Update
i await a response

Standard Bank
Standard Bank's reply30 Aug 2023, 13:33
Official
Hello Riccardo

Thank you.

Our team will be reaching out shortly.
 
Kindest regards, 
Standard Bank Hello Peter Team 
*** 
rR
riccardoj R's update30 Aug 2023, 13:34
Reviewer Update
Thank you!
Standard Bank
Standard Bank's reply30 Aug 2023, 14:06
Official
Dear Riccardo

Thank you for taking our call, we are glad that we could assist with your request. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
rR
riccardoj R's update30 Aug 2023, 14:08
Reviewer Update
Thank you i await your statement to be sent via email
Standard Bank
Standard Bank's reply30 Aug 2023, 14:30
Official
Hello Riccardo 

Kindly advise once you have received the statement. 
 
Kindest regards, 
Standard Bank Hello Peter Team 
*** 
rR
riccardoj R's update30 Aug 2023, 14:31
Reviewer Update
Havent received anything yet
Standard Bank
Standard Bank's reply30 Aug 2023, 14:38
Official
Good Day 

Please allow time for the system time to send the statements.

Warm Regards 
Standard Bank Hello Peter Team 
***
rR
riccardoj R's update30 Aug 2023, 14:40
Reviewer Update
will do
Standard Bank
Standard Bank's reply30 Aug 2023, 14:43
Official
Good Day 

Thank you .

Kind Regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply30 Aug 2023, 14:44
Official
Hello Riccardo

We apologize for the delay we have requested our Help Centre team to assist with the statement. 

Kindly confirm once you have received the statement from the team. 

Regards
Standard Bank Hello Peter Team 
*** 
rR
riccardoj R's update30 Aug 2023, 15:00
Reviewer Update
Hi there what is the total outstanding amount? i see Total Balance brought forward R454,29501 And Total Balance Carried Forward R449,745.05
Standard Bank
Standard Bank's reply30 Aug 2023, 15:10
Official
Hello Riccardo

The balance bought forward is the outstanding balance before the monthly debit order. The balance carried forward is the balance remaining once debit order is received. 

Kind Regards
Standard Bank Hello Peter Team 
***