Pathetic service

The worst bank. I’ve been logging queries with these useless bank, a very simple query where their contract save debit order is no debiting, all they can do is not to fix their system, refer me to branch, branch to tell me that they will monitor an account to see if it went off. What the hell. It’s actually very expensive to deal with this bank, now my kids are losing interest as this bank’system is failing to debit. It’s three months now, same problem that will be assigned to Lydenburg, which they’ll call to no help. I escalated the complaints since no help, what they know is to close complaint lying that they can’t get hold of the client. Emma Matthew’s and Gorden Bila the worst consultant. So annoyed. Assigned this query to the relevant department not branch.