eP
eric P
1 reviews | Active since Jun 2011
23 Jul 2015, 09:34
Pathetic service
my access facility on my bond was put on hold because Standard bank did not have a copy of my marriage certificate. after more than a week the facility was put back in place only for my balance to more than halved. no one can explain why and i am not getting any feedback.
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Replies (1)
Standard Bank's replyOfficial
23 Jul 2015, 13:05Hello edp78,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Jul 2015, 13:05
Official
Hello edp78,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***