MS
Mmutle S

1 reviews | Active since Sept 2024

11 Sept 2024, 09:52

Pathetic service

Called in and spoke to a few agents so they can help me simply link one of my cards on the app and they offered me a pathetic service. I also opened a chat but up until now i got No assistance regarding the app. I cant access my information on my banking app regarding one of my business account but it seems like they all dont have a clue of what they are doing. I have 4 different accounts with you and I might as well move my business elsewhere if this is how you treat your clients.

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Replies (1)
Standard Bank
Standard Bank's reply11 Sept 2024, 10:00
Official
Dear Mmutle

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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