PATHETIC SERVICE!

Our Prestige account was opened at the beginning of May 2015, (which also took almost 2 months) its been almost 2 months and we have still not received our bank cards! This is the 2nd report that I am posting on Hello Peter as there has been no assistance whatsoever from Standard Bank. Ephraim Radebe who is our Prestige Bankers manager has taken over the matter to ensure that we receive our cards, we get no response from our emails to him, no one from standard bank is getting back to us. The level of customer is pathetic, they blame IT for not being able to receive our cards, the excuse of their system being offline is quite common, for a financial institution this is quite pathetic! From the beginning this experience with Standard Bank has been awful!