CN
Chiza N
1 reviews | Active since Apr 2013
05 Jan 2021, 07:43
Pathetic service
Went to the ATM and no money came out. Called the Call Centre provided number, two hours later i was still on hold to speak to a consultant pathetic service. Instant money my foot!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Jan 2021, 08:29Dear Chiza
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply05 Jan 2021, 08:29
Official
Dear Chiza
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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CN
Chiza N's updateReviewer Update
06 Jan 2021, 09:22Good morning,
After several fruitless calls (over almost the duration of the full working day), and numerous clueless consultants i was lucky to come across a consultant by the name of Joseph in the (complaints department). The gentleman resolved my issue within the hour, to you Joseph thank you and God bless.
After several fruitless calls (over almost the duration of the full working day), and numerous clueless consultants i was lucky to come across a consultant by the name of Joseph in the (complaints department). The gentleman resolved my issue within the hour, to you Joseph thank you and God bless.
CN
Chiza N's update06 Jan 2021, 09:22
Reviewer Update
Good morning,
After several fruitless calls (over almost the duration of the full working day), and numerous clueless consultants i was lucky to come across a consultant by the name of Joseph in the (complaints department). The gentleman resolved my issue within the hour, to you Joseph thank you and God bless.
After several fruitless calls (over almost the duration of the full working day), and numerous clueless consultants i was lucky to come across a consultant by the name of Joseph in the (complaints department). The gentleman resolved my issue within the hour, to you Joseph thank you and God bless.
Standard Bank's replyOfficial
06 Jan 2021, 13:18Hello Chiza
Thank you for posting your comment.
As per your email today 06 January 2021, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
As per your email today 06 January 2021, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Jan 2021, 13:18
Official
Hello Chiza
Thank you for posting your comment.
As per your email today 06 January 2021, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
As per your email today 06 January 2021, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***