1 reviews | Active since Jun 2017
Pathetic service
<p>In April 2017 I went to Standard bank at Brits mall to apply for a loan, while I was busy applying a cheque account was forced on to me I DID NOT ASK FOR A CHEQUE ACCOUNT. I was given a letter to submit to my payrol department for my salary to be paid into this account and I was told that ALL my debit orders will be swiched and I dont have to worry about it. Now after asking several times if my debt orders has been switched and I was asured that everything was in order it is now two months later and still my debt orders is not switched I sent a mail to Standard bank complaining about this and noone at Standard bank could be botherd to my contact with me. I was in that branch on Wednesday 28 June 2017 with yet another problem the qheque account that they shuffed down my throat does not allow me to make any EFT payment as they have set the limt to R0. I went to the branch to increase the limit and the lady that was assisting ask her supervisor who in turn refused to change the limt. I must now withdraw the money to pay my accounts I was also told that I will be copied in the emails regarding my debit orders that to has not happend. I will be moving my accounts as I refused to be treated like this from a bank that I have supported for the past 14 years</p>
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Customer
Thank you for your posting.
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided telephonically to you.
Regards,
Complaint Resolution Centre
***
Dear Customer
Thank you for your posting.
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided telephonically to you.
Regards,
Complaint Resolution Centre
***
