lL
larimd L

1 reviews | Active since Apr 2017

10 Apr 2017, 12:47

Pathetic service.

<p>Thanks for nothing standard bank. I have been loyal customer since 2003. Up till date you have not bothered to contact me regarding my home loan application. This is after several visits to the overport branch and numerous emails. Thank you for treating me with no respect for my time and my energy. My dream of buying my dream home has been fullfilled by SA homeloans. Not by you who I.invested money to. I am pleased to let you know that I will be removing both my bank accounts and investment out of your facility. Thanks for nothing</p>

0
Replies (1)
Standard Bank
Standard Bank's reply12 Apr 2017, 06:49
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***