CL
Clive L

1 reviews | Active since Nov 2009

13 Dec 2016, 14:36

Pathetic service

<p>I wrote here a week or two ago about my experience with SB while trying to apply for a RCA. Apparently SB have picked up ***** on my ID number, and thus I was informed today that my application has been declined.</p> <p>SB can't tell me what the ***** is, when it was committed or any other detail regarding said *****.</p> <p>I was told to approach Experian and Home Affairs.</p> <p> </p> <p>Well I have done just that.</p> <p> </p> <p>Still waiting to hear from Home Affairs, but Experian give me a glowing report as do TransUnion.</p> <p> </p> <p>Go figure.</p> <p> </p> <p>Standard Bank please explain.</p>

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Replies (1)
Standard Bank
Standard Bank's reply14 Dec 2016, 10:47
Official

Good day Clive

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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