Pathetic service

My name is Cleo, last night I went to deposit money to the ATM advance, when the ATM jammed after my deposit and the transaction failed, the security guard and the customer care agent assisted in making sure the transaction does not go through and the agent stated that he will switch off the machine and on again after that everything is fine I will need to go inside the branch for assistance in the morning.<br> <br> I went inside the bank and did the whole paper work, however I was advised my funds will be allocated on the 17th or even later.<br> <br> WHAT THE HELL IS THAT!!!!<br> <br> I don't have alternative money lying around, the is unacceptable and pathetic of you guys, how is this helping me.<br> <br> Please upgrade your service. You have been long on this game to have such a long turn around time. Too long