KR
Keane R
1 reviews | Active since Jun 2025
11 Jun 2025, 16:11
Pathetic service
I’ve received an international payment on the 30th of May , today is the 11th & Standard Bank have not released my funds. On the senders side they’re waiting for Standard Bank to release the funds. Everytime I call Standard Bank they cannot help me , they make me send an email , I’ve done that over 7 times with no valid response or help from their international team. I’ve provided the senders proof of payment to the Standard Bank account & still haven’t gotten a response.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Jun 2025, 16:36Dear Keane,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2025, 16:36
Official
Dear Keane,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
KR
Keane R's updateReviewer Update
13 Jun 2025, 09:44No change has been made , no assistance absolutely nothing. I’m still waiting for Standard Bank to clear the funds , it’s been 2 weeks!!!!!
KR
Keane R's update13 Jun 2025, 09:44
Reviewer Update
No change has been made , no assistance absolutely nothing. I’m still waiting for Standard Bank to clear the funds , it’s been 2 weeks!!!!!