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Puso M
1 reviews | Active since Jul 2019
27 Feb 2024, 12:07
Pathetic service
#STANDARD BANK I have car finance with Standard bank, i missed a months payment and wanted to make arrangements for that, i have been asking for the banks banking details for Months and today im being told my account is with the debt collectors. All i wanted to do was change my banking details so they can debit every month and im being told to make payments manually, like how crazy is that.
If i did not have any intentions of paying them i wouldn't have advised of my changed banking details and im being told to speak to debt collectors....... All agents i spoke were rude and did not offer any help
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Feb 2024, 12:44Dear Puso
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2024, 12:44
Official
Dear Puso
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
PM
Puso M's updateReviewer Update
27 Feb 2024, 13:06Good day
How long will take as i need to pay for the vehicle tomorrow?
How long will take as i need to pay for the vehicle tomorrow?
PM
Puso M's update27 Feb 2024, 13:06
Reviewer Update
Good day
How long will take as i need to pay for the vehicle tomorrow?
How long will take as i need to pay for the vehicle tomorrow?
Standard Bank's replyOfficial
28 Feb 2024, 18:21Dear Puso
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Feb 2024, 18:21
Official
Dear Puso
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***