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rhysnesbitt R
1 reviews | Active since Apr 2017
15 Jan 2021, 06:56
Pathetic Service!
This is honestly ridiculous my card has not been working properly since the 31/12/2020 I have tried calling in and sending emails to resolve this issue, I wrote a review on Hellopeter on the 06/01/2021 to which I had Joseph Witticker contact me on the 08/01/2021 to resolve the issue but still nothing has been resolved, I sent a follow up email to Joseph Witticker on the 13/01/2021 but to date I have had no response.
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Replies (2)
Standard Bank's replyOfficial
15 Jan 2021, 14:49Dear Rhys Nesbitt
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply15 Jan 2021, 14:49
Official
Dear Rhys Nesbitt
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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rhysnesbitt R's updateReviewer Update
19 Jan 2021, 11:22 This has still not been resolved, how many bad reviews do I have to post and emails do I have to send to Standard Bank just to get my account working properly?
rR
rhysnesbitt R's update19 Jan 2021, 11:22
Reviewer Update
This has still not been resolved, how many bad reviews do I have to post and emails do I have to send to Standard Bank just to get my account working properly?