JV
Jay-Dee Verster

1 reviews | Active since Feb 2019

31 Aug 2024, 01:21

Pathetic service.

I have been trying to close my standard bank account for 2 weeks now but with no success. After having to jump through numerous loop holes and purposeful delays (delay tactics to pay extra intrest and fees) from standard bank I have eventually met all their requirements. But now I have been ghosted by them and they still refuse to close my account. Any charges and outstanding balances from this point I will not be held liable for.

0
Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2024, 08:04
Official
Good day Jay-Dee.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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