Pathetic Service

Good day i paid my Standard Bank Vehicle Finance and even sent through the Proof of Payment. I was emailed by Gordon Bila who informed me that the payment allocation was done via email. Email from Gordon Bila

Good day Riccardo,

Thank you for taking our call.

Our team has advised us that the payment allocation has been done and funds will take up to 3 day to reflect.

Please do reach out should you require any assistance.

Regards Gorden Bila

Yesterday morning an attempt to deduct my vehicle finance was done an amount of R4400.13. I was even charged an amount of R130 for unpaid debit order. This is becoming ridiculous if my payment is not allocated today and the debit order fee is not reversed i am taking this to the Banking Ombudsman as well as the press.