tS
tarisha S

1 reviews | Active since Nov 2015

27 Jun 2023, 03:38

Pathetic service

This is the rotten service I get for months I am trying to close my rcp but no1 helps me everytime they can only do it from the 1st wen I call another story wen I go to the branch again this is pathetic that's why I left standard bank close my account now n give my refund as url still debiting me this is ridiculous n unprofessional

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jun 2023, 07:20
Official
Dear Tarisha

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands.
 
Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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tS
tarisha S's update27 Jun 2023, 09:41
Reviewer Update
Can you tell me when as this is going on for months
Standard Bank
Standard Bank's reply27 Jun 2023, 10:02
Official
Dear Tarisha 

Our team will review this matter and we will be in touch with further feedback.

Our sincere apologies for the inconvenience caused.

Kindest regards
Standard Bank Hello Peter Team 
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