LS
Lienkie S

1 reviews | Active since May 2021

06 Jun 2023, 19:31

Pathetic response on hacked account

PLEASE NOTE: If you get hacked and all your money ******, there is NOTHING Standard Bank can do. Standard Bank offers NO protection against any *****ulent activity. Hundreds of thousands of rands will get ****** and Standard Bank will sit back and relax. Not only are they unable to help but also unwilling.

I urge every Standard Bank client to carefully reconsider whether you want to trust this bank with your money. You could be next and believe me, there is no help from Standard Bank's side. You will loose everything while Standard Bank fund the *****sters.

How pathetic must a bank's IT infrastructure be for something like this to happen in this day and age and to confirm there is nothing they can do about it???

Standard Bank, I see all your generic responses to actual complaints on this site - pathetic.

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Replies (3)
LS
Lienkie S's update06 Jun 2023, 19:35
Reviewer Update
And the response from Standard Bank - just increase your spending limit. What is wrong with Standard Bank????
LS
Lienkie S's update06 Jun 2023, 19:46
Reviewer Update
And do not reply to this review with "We will be taking a closer a look and will get back to you" - you have proven your incompetence in dealing with hacked accounts.
Standard Bank
Standard Bank's reply07 Jun 2023, 07:45
Official
Hi Lienkie

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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