LW
Lucinda W
1 reviews | Active since Oct 2010
16 Sept 2019, 14:15
Pathetic removal of ATM's
This is pathetic , 1st you remove the newtown branch now you go and remove the ATM' without notifying your clients!!! Theirs 2 FNB atm's on the mall with no FNB branch in the mall that's how FNB takes care of their clients. How can you just remove without notice this is pathetic I'm disgraced to be a standard bank client I'm late for payroll as it has closed all ready im a Nedbank staff and has been a loyal Standard bank client, but if this is the service then I'd rather move to Nedbank
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Replies (2)
Standard Bank's replyOfficial
16 Sept 2019, 21:39Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply16 Sept 2019, 21:39
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's replyOfficial
20 Sept 2019, 09:34Dear Lucinda
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Sept 2019, 09:34
Official
Dear Lucinda
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***