HvdM
Henri van der Merwe
1 reviews | Active since Apr 2011
16 Oct 2024, 16:31
Pathetic Private Client Contact centre service
I have now waited cumulatively for almost an HOUR for the Private Client Contact Centre to answer a call for something SO simple that I cannot seem to do any other way: activate a new credit in my phone wallet.
AN HOUR!!!
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Replies (1)
Standard Bank's replyOfficial
16 Oct 2024, 17:46Dear Henri
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Oct 2024, 17:46
Official
Dear Henri
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***