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jitesh J

1 reviews | Active since Dec 2009

07 Nov 2016, 19:48

Pathetic Private Banking Service

<p>I have moved city in January this year - from Mossel Bay to Durban. I have requested over ten times --- telephonically, over email, via my previous banker and even visited the Umhlanga branch to be allocated a new private banker in Durban. The year is almost gone and i have not even received a phone nor has there been a new banker allocated to me. </p> <p>Std Bank Private Banking --- aimed at serving top tier clents --- is just useless. </p> <p>Any other bank willing to take me on?</p>

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Replies (1)
Standard Bank
Standard Bank's reply08 Nov 2016, 09:28
Official

Good day Jitesh

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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