Pathetic Private Banking Service

I have been waiting now for 3 months on a new cheque card for my pvt banking account, the banker has **** to my face and when i contacted the manager the manager would get back to me, It's been 5 days since that phone call. No feedback from manager and at this point in time i can't even login to internet banking so my \Private Banker"is just as useless as all other Standard Bank services. They don't care about customers and doubt they ever will. Need to move my accounts to another bank. """