KM
Keith M
1 reviews | Active since Jun 2022
25 Jun 2022, 21:06
Pathetic private banking
I am currently in abroad and I have been trying to get ahold of prestige for over two weeks I have recived one invalid response to my current issues and no further response to any emails.
You pay for a banking service and when your banker changes they don't even notify who your new contact point is so can't email them either.
I have ask to be contacted several times to no avail.
This service is pathetic to say the least.
Pathetic.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Jun 2022, 10:12Good day Keith
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team***
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team***
Standard Bank's reply26 Jun 2022, 10:12
Official
Good day Keith
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team***
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team***
KM
Keith M's updateReviewer Update
27 Jun 2022, 13:03I am still waiting on feedback.
What timeframe is shortly? 25 hours have already gone by.
What timeframe is shortly? 25 hours have already gone by.
KM
Keith M's update27 Jun 2022, 13:03
Reviewer Update
I am still waiting on feedback.
What timeframe is shortly? 25 hours have already gone by.
What timeframe is shortly? 25 hours have already gone by.
KM
Keith M's updateReviewer Update
28 Jun 2022, 14:06So feedback shortly means over 50 hours and still no contact not even an email?
KM
Keith M's update28 Jun 2022, 14:06
Reviewer Update
So feedback shortly means over 50 hours and still no contact not even an email?