Pathetic, poor & inconsistent service
Once again it's poor service from Standard Bank. I did a random credit check last month only to find my RCP account showing 60days in arrears. I contacted the call centre do enquire and assist me with the matter. A month later i have received no feedback from the team leader i spoke to and no feedback from Standard Bank. I have called numerous times to speak to the team leader but she is either in meeting or off.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***