1 reviews | Active since Jul 2017

28 Feb 2018, 09:04

Pathetic, poor & inconsistent service

Really disgusted by the poor service i have been receiving from Standard Bank. I have been trying to cancel a debit order for the past month. Went in too a branch where a consultant helped me. I was assured the debit order was cancelled. To my shock the debit order still went off. I have tried calling various numbers regarding this matter and no one seems able to help me.

I have been a customer for the past 18 years. I have now systematically transferred my banking to another bank that is ready and willing to help me.

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Replies (1)
Standard Bank
Standard Bank's reply28 Feb 2018, 09:21
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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