ML
Micheline L
1 reviews | Active since Nov 2015
27 Jul 2020, 18:11
Pathetic online banking consultant
Called your call Centre today and a call consultant by the name Ntombizodwa Klaas (Apparent name )was very rude and of absolute no assistance . I can’t believe that during times like this there are still banks that can hire people so rude. Even more reason why I’m moving to FNB , where customer service is actually of importance to them .
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Standard Bank's replyOfficial
28 Jul 2020, 03:20Hello Micheline
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply28 Jul 2020, 03:20
Official
Hello Micheline
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***