Pathetic once again

<p>To whom it may concern.</p> <p>Today I was once again at you branch in Middelburg Mall. <br />Standing in the line for 40 min and when it's time for me to be assisted, the consultant decided to leave without saying where she is going. She just say that I must go to the next consultant after their was I queue. The consultant, Present Phetla doesn't even greet or making excuse for why she is leaving the information desk. <br />If she had to go lunch, she could have say so or just help the queue. I do understand everyone is entitle to a break, but you have a way of doing so. Don't let the customer be treated like they nothing. <br />The service in this Branch is surely not improving. <br />Im writing the email while I'm in the line, and it's an hour passed. <br />I'm so glad that I'm almost done closing my accounts with Standard Bank. <br />If the consultants don't step up they should go and sit and home as their is many people out their that will value their job and have the passion for it.</p> <p>All I wanted was going to cost 2min of that lady time. So Standardbank don't consider their clients time</p> <p> </p>