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marlyn M
1 reviews | Active since Jun 2013
19 Nov 2018, 06:40
Pathetic money transfer time via eft
One star seems to much. I have been waiting for an eft payment that has been done on wednesday by a client of standard bank into my fnb account ( in my opinion your Standards of service is pathetic) this is day no 3 ( yes working days) And to think i wanted to go over to Standard Bank. Hell no i would rather pay high bank cost with fnb than struggle with payments at your bank. My ref no of payment ********** 898 payment was made 2018-11-14 18:32.
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Standard Bank's replyOfficial
19 Nov 2018, 11:41 Dear Marlyn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply19 Nov 2018, 11:41
Official
Dear Marlyn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***