RP
Raelene P

1 reviews | Active since Oct 2013

21 May 2018, 16:42

PATHETIC INTERNET BANKING SERVICE

Some clever idiot decided to force all the clients to use e-mail addresses to sign in. Only 1 account may be linked to an e-mail address. This is totally stupid !!!!! I manage 2 of my own accounts, 2 of my mother's accounts and a Body Corporate account but am not allowed to use my only e-mail account to do this !!! I am moving ALL my accounts to another bank which will welcome me with open arms as I have 4 bonds !!!!! PATHETIC !!!!! PATHETIC !!! PATHETIC !!!!!

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Replies (3)
Standard Bank
Standard Bank's reply22 May 2018, 02:18
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 May 2018, 14:32
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 24 May 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply24 May 2018, 14:32
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 24 May 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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