SM
Shantal M
1 reviews | Active since Aug 2022
15 Aug 2022, 11:25
Pathetic insurance
I have opened my claim since 12 April 2022, they have no urgency and does not even provide feedback on time. They sit on things for weeks!!!. This is absolutely unacceptable. It is now 4 months and this claim has been going in circles. I need this claim to be sorted ASAP!!!
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Replies (2)
Standard Bank's replyOfficial
15 Aug 2022, 11:30Dear Shantal Moodley,
Thank you for alerting us to this. We have escalated the matter to the Insurance team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the Insurance team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply15 Aug 2022, 11:30
Official
Dear Shantal Moodley,
Thank you for alerting us to this. We have escalated the matter to the Insurance team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the Insurance team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
15 Aug 2022, 11:40Hello Shantal
Kindly note that the complaint has been referred and feedback will be directly communicated.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Kindly note that the complaint has been referred and feedback will be directly communicated.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply15 Aug 2022, 11:40
Official
Hello Shantal
Kindly note that the complaint has been referred and feedback will be directly communicated.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Kindly note that the complaint has been referred and feedback will be directly communicated.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***