AB
Anton B

1 reviews | Active since Oct 2014

01 Dec 2021, 11:39

Pathetic Excuse of a Bank! No Standard in Standard Bank

Keep getting a technical error try later, then they go and run the transaction anyway. This has happened 3 times now. Log in and my balances show zero!! How pathetic have Standard Bank become, totally ***********, no communication, can't get through to the call center, high volumes. WHY??? Because you are totally f......ing everything up. You are worse than ESCOM. PATHETIC, PATHETIC. Please people move away, ABSA, Nedbank, FNB, best Capitec. But Standard Bank? NO, put your money under your matress. IDIOTS!!

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Replies (3)
Standard Bank
Standard Bank's reply01 Dec 2021, 14:16
Official
Dear  Anton B 

Thank you for posting your comment.  

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards 

Complaint Resolution Centre
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AB
Anton B's update01 Dec 2021, 15:56
Reviewer Update
There you go, copy and paste reply from idiots that are to *********** to investigate and do something about their pathetic excuse of a bank. Same reply to about 34000 complaints.
Standard Bank
Standard Bank's reply02 Dec 2021, 17:18
Official
Dear Anton B 

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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