CB
Candice B

1 reviews | Active since Mar 2011

26 Nov 2021, 08:22

PATHETIC

Once again, Standard Bank's patheticness is leading to my insanity. A month ago a new premium of insurance was added to my account for insurance, I sent through proof of insurance, and then they debit my account with an additional R1K, this is after they respond to reviews saying they will treat it as urgent, no one calls, after being harassed by Blake and Associates... STANDARD BANK YOUR CUSTOMER SERVICE IS ****TY, and i will post about your ****tyness on all social media platforms. WORST BANK EVER

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Replies (1)
Standard Bank
Standard Bank's reply26 Nov 2021, 10:26
Official
Dear Candice B

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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