Pathetic, disgusting, disgraceful bank. Sies

Lost my card, first of all I pay for personal banking services but my personal banker is never available, does not answer calls. Whether for urgent matters or not. Then I have to end up calling the personal banking line and wait for long to be assisted. What’s the point of paying for a banker then?! Secondly, when I eventually got hold of the banker, he couldn’t arrange for my new card to be delivered to my house but rather to a branch. Only he knows why. I wasn’t even notified that it’s been delivered, I had to keep calling him to check. Then it was delivered to the wrong branch. When it eventually got delivered to Canal Walk, I walked in to the branch and was never told that card collections is not open yet. I sat for 30mins. I then enquired - I was told 1. Card collections isn’t open as yet and 2. The system is offline anyway for card collection. Nobody bothered to tell us this.

Standard Bank service is pathetic, they just chowing our money for nothing! We holding on for dear life with this pathetically disgusting and disgraceful bank! Sies.