Pathetic Customer Services & no resolution

<p>I have been trying to reverse an eft that was meant to go into my Vehicle & Asset Finance account but was mistakely paid into an another Standard Bank account that belongs to someone else's business. How difficult can it be to reverse a payment. I've had the run around with numerous agents at Vehicle & Asset Finance. The Chatsworth (Durban) Brach told me to leave a copy of the Proof of payment and my ID, they would log a call. However for the past three days I am having to run around calling so many departments with no resolution. This is not a difficult task for Standard bank, to credit and debit the relevant accounts. Never new it would be this difficult to get back money that belongs to me and needs to be paid into my Vehicle & Asset Finance account. </p>