1 reviews | Active since Dec 2018
PATHETIC CUSTOMER SERVICE STANDARD BANK
I have escalated the matter as I am in a minus of R621.07 on my cheque account due to bank charges and "honoring fee' being charged after I have stopped an insurance debit order. Unpaid Debicheck fee charged as well but the honouring fee is still on my account. I dont want to use my standard bank account anymore because this just does not get resolved. I am going to move to another bank if its not resolved. In March 2024 there has been fees as well for same type of situation amounting R700 and something, reported it several times and still not resolved. This is totally unacceptable. Now I receive an sms saying my account is been handed over to the attorneys without making contact with me??? this is ridiculous! I will not pay these fees charged by the bank anymore.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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