DB
Darren B
1 reviews | Active since Jan 2025
20 Jul 2025, 22:49
Pathetic customer service non existent email etiquette
Trying to get information on my.late mother's deceased estate, initial engagement at first to non existent. I would like to view my late mother's bank statements as I suspect the executor has not totally transparent with all her movable assets, which my son, daughter, niece and nephew are beneficiaries
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Standard Bank's replyOfficial
20 Jul 2025, 23:18Dear Darren B,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply20 Jul 2025, 23:18
Official
Dear Darren B,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team ***