MC
Marne C
1 reviews | Active since Feb 2021
10 Jan 2023, 11:07
Pathetic Customer service - no assistance or response given
We have been contacting and emailing standard bank Home loans regarding a request for Payment Holiday. Since 06/12/2022 we have been submitting and requesting assistance and feedback on the application. It's the 10/01/2023 and yet no response. This is an extremely pathetic way to advertise services and never get back to us.
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Standard Bank's replyOfficial
10 Jan 2023, 11:11Dear Marne Cook
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply10 Jan 2023, 11:11
Official
Dear Marne Cook
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***