1 reviews | Active since Mar 2018
Pathetic customer service for Standard bank clients
Standard bank is like SA politics: all talk but no delivery. Nearly 30 years of banking with Standard bank... I am a so called "Prestige client" but they can't pay back a measly R1000 that was deducted in an incomplete e- wallet transaction.
I have spent hours with consultants: on the phone, in the branch, on the FB messenger service etc but to no avail. They have wasted many and many precious hours. My R1000 is floating around somewhere and they simply refuse to pay it back into my account. FNB and e-bucks...here I come!
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
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Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Arina Doyle
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Arina Doyle
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***