kM
kabelo M
1 reviews | Active since Jan 2016
14 Jun 2021, 11:17
PATHETIC CUSTOMER SERVICE!!!
I have received a VERY POOR customer service from standard bank. They over debited my account. Since i requested a refund from the 01/06/2021, i have sent my statement no one is willing to help me. I have closed my current account with them because of this poor service!! I am very disappointed! The consultants are very unprofessional! i have sent the Emails to complaint resolution centre they are not responding.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Jun 2021, 13:07Hello Kabelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply14 Jun 2021, 13:07
Official
Hello Kabelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
kM
kabelo M's updateReviewer Update
15 Jun 2021, 13:40Capitec bank and other banks are better than you. Your service is very poor! you reply on hello Peter but not my Emails! I am not gonna recommend you to anyone! I will go to my bank to reverse a debit order and stop your debit orders! You made me mad!!!!!
kM
kabelo M's update15 Jun 2021, 13:40
Reviewer Update
Capitec bank and other banks are better than you. Your service is very poor! you reply on hello Peter but not my Emails! I am not gonna recommend you to anyone! I will go to my bank to reverse a debit order and stop your debit orders! You made me mad!!!!!